The Mayor wants the owners and drivers to care about comfort

M: +1.00/-0.00

Analyse the following caselet and answer the questions that follow:

The City of Yashmund is served by licensed taxis operating on officially sanctioned metered rates and driven by licensed drivers who do not own the taxis but pay a monthly rent to the taxi-owners. Shailesh Nair, the mayor of Yashmund, perceived that most of these taxis do not offer sufficient comfort and safety to passengers.

The Mayor wants the owners and drivers to care about comfort.
Which of the following decisions, IF TAKEN, is MOST LIKELY to increase the comfort levels of passengers?

[MBA XAT 2016]

A The mayor issues a guideline that taxis will be randomly inspected by the police for the comfort level.

B The mayor ensures banks grant drivers loans to own cars. Owner driven cars generally offer greater comfort.

C The mayor introduces licensing of air-conditioned taxis which can charge increased rates to the rich customers.

D The mayor introduces a feedback system that records passenger satisfaction with comfort levels; this will affect renewal of annual taxi license

E The mayor permits doubling metered rates which will ensure enhanced income for owners to invest in greater comfort.